With a focus on Productivity, Profit and your Patients, Cross Current extracts the data and KPIs to fully analyze Financial, Clinical, Operational, Billing and Coding, Compliance, Patient Outcomes and Satisfaction.
Trend and compare visit volume KPIs to identify changes in provider productivity, referrals, and capacity.
Trend and compare surgical conversion rates, sessions worked and WRVU’s to manage surgeon productivity and increase efficiency of nonoperative resources.
Track and trend scheduling efficiency and progress of efforts to reduce no shows and cancellations.
Track, monitor and forecast MRI utilization, urgent care visits, and Physical Therapy.
Analyze productivity and costs per unit for Front Desk Staff, Scheduling Staff, Call Center Staff, Clinical Support Staff, X-ray Staff, Billing Staff to identify top performers and compare against benchmarks.
Go beyond legacy AR and billing reporting to analyze key AR performance metrics over time, evaluate payer performance and manage AR staff productivity.
Evaluate Patient Satisfaction metrics and Net Promoter Score to develop and monitor performance improvement initiatives.
Understand referral trends and market demographics to support growth and business development.
Support management of revenue metrics to support revenue related issues, e.g. coding and to manage compensation models.
In addition to our off-the-rack KPIs and views, we offer self-service analytics for all your ad hoc scenarios. Non-technical people will find it intuitive to explore data.
Specialties we have experience in:
Ambulatory Surgery Centers